Terms of service

Terms of Service

Last updated: 22nd May, 2026

Overview

This website is operated by Inspire Home (ABN: 33 812 798 340). Throughout the site, the terms "we", "us", and "our" refer to Inspire Home. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink (including our Shipping and Refund policies).

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are under 18, you may only use our Services with the involvement and approval of a parent or legal guardian. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Section 3 – Australian Consumer Law (ACL)

Under the Australian Consumer Law, you have automatic guarantees that cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the ACL.

Major Failures: You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Minor Failures: You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Section 4 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

Section 5 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third party for any modification, price change, or discontinuance of the Service.

Section 6 – Products or Services

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Refund & Returns Policy.

Handmade Nature: Many of our products (wool/jute rugs) are handmade. Slight variations in colour, texture, and pattern are characteristic of the craft and are not considered defects.

Display: We have made every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee that your computer monitor's display of any colour will be accurate.

Section 7 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we change or cancel an order, we may attempt to notify you via email or billing address provided. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Section 8 – Third-Party Links & Tools

We may provide you with access to third-party tools (like payment processors or tracking services), which we neither monitor nor have any control over. Any use by you of optional tools offered through the site is entirely at your own risk and discretion. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

Section 9 – User Comments and Feedback

If you send us creative ideas, suggestions, or reviews, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

Section 10 – Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to harass, abuse, or discriminate based on gender, religion, ethnicity, race, age, or disability; (d) to upload viruses or malicious code; or (e) to collect or track the personal information of others.

Section 11 – Disclaimer of Warranties; Limitation of Liability

Subject to your rights under the ACL, we do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Inspire Home, our directors, or employees be liable for any injury, loss, or claim arising from your use of the service or any products procured using the service, except where such liability cannot be excluded by law.

Section 12 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Section 13 – Contact Information

Questions about the Terms of Service should be sent to us at hello@inspirehome.com.au.

Contact Information

  • Store Name: The Inspire Home
  • Business Name: The Inspire Home
  • ABN: 33 812 798 340
  • Business Address: 36 Saddlers Dr Gillieston Heights NSW 2321
  • Phone: 0426 250 115
  • Email: hello@inspirehome.com.au
  • Business Hours: 9:00 AM – 5:00 PM, Monday through Friday (GMT+10:00) AEST

Terms of Service

Last updated: 22nd May, 2026

Overview

This website is operated by Inspire Home (ABN: 33 812 798 340). Throughout the site, the terms "we", "us", and "our" refer to Inspire Home. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink (including our Shipping and Refund policies).

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are under 18, you may only use our Services with the involvement and approval of a parent or legal guardian. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Section 3 – Australian Consumer Law (ACL)

Under the Australian Consumer Law, you have automatic guarantees that cannot be excluded. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the ACL.

Major Failures: You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Minor Failures: You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Section 4 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

Section 5 – Modifications to the Service and Prices

Prices for our products are subject to change without notice. All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third party for any modification, price change, or discontinuance of the Service.

Section 6 – Products or Services

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Refund & Returns Policy.

Handmade Nature: Many of our products (wool/jute rugs) are handmade. Slight variations in colour, texture, and pattern are characteristic of the craft and are not considered defects.

Display: We have made every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee that your computer monitor's display of any colour will be accurate.

Section 7 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. In the event that we change or cancel an order, we may attempt to notify you via email or billing address provided. You agree to provide current, complete, and accurate purchase and account information for all purchases.

Section 8 – Third-Party Links & Tools

We may provide you with access to third-party tools (like payment processors or tracking services), which we neither monitor nor have any control over. Any use by you of optional tools offered through the site is entirely at your own risk and discretion. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

Section 9 – User Comments and Feedback

If you send us creative ideas, suggestions, or reviews, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments in any medium. We are under no obligation to maintain comments in confidence or pay compensation for them.

Section 10 – Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to harass, abuse, or discriminate based on gender, religion, ethnicity, race, age, or disability; (d) to upload viruses or malicious code; or (e) to collect or track the personal information of others.

Section 11 – Disclaimer of Warranties; Limitation of Liability

Subject to your rights under the ACL, we do not guarantee that your use of our service will be uninterrupted or error-free. In no case shall Inspire Home, our directors, or employees be liable for any injury, loss, or claim arising from your use of the service or any products procured using the service, except where such liability cannot be excluded by law.

Section 12 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

Section 13 – Contact Information

Questions about the Terms of Service should be sent to us at hello@inspirehome.com.au.

Contact Information

  • Store Name: The Inspire Home
  • Business Name: The Inspire Home
  • ABN: 33 812 798 340
  • Business Address: 36 Saddlers Dr Gillieston Heights NSW 2321
  • Phone: 0426 250 115
  • Email: hello@inspirehome.com.au
  • Business Hours: 9:00 AM – 5:00 PM, Monday through Friday (GMT+10:00) AEST